Delivery Information


  1. Expected delivery date is provided at checkout
  2. For contactless delivery, you can include details of a safe place for your deliveries in the checkout or via the My Places feature in the Hermes app.
  3. *Please note: To qualify for free delivery, you must meet the minimum order value of $19.90. Should your order be below that amount, the fee is $3.00.
  1. Add your pick-up point address at checkout when prompted for your delivery address
  2. You’ll receive an SMS when your parcel is ready to be collected.
  3. *Please note: To qualify for free delivery, you must meet the minimum order value of $19.90
  1. Takes 1-2 days longer than standard delivery
  2. Long-distance items can be recognised by the long distance delivery logo in the shop.
  3. If your order contains both standard delivery items and long distance items, you will receive the items in different parcels.